Reference

Privacy Policy for Your Account Data

Your account, wallet and device data stay tied to clear account steps, not loose records.

Account data scopeDANA and QRIS contextCookie choicesPrivacy contact paths

Browse Lobby Read FAQ

How Our Policy Covers Indonesia

ferarritoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy handling helps you open an account with less guesswork: we collect only the data needed to create your profile, secure your login, process wallet activity and answer support cases. That can include your name, phone number, email, username, device type, IP address, cookie IDs,

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payment reference codes and account activity timestamps. If you access the lobby from Jakarta on mobile web, our system may record device and session details so we can detect duplicate logins or payment mismatches. Payment data from DANA, OVO, GoPay and QRIS is used to match
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your wallet record, not to build public profiles. Access and eligibility depend on local law and are available only where local law permits. You can ask us to check, correct or remove account data where our records and legal duties allow it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Contact Us About Your Privacy

Fast privacy help matters when your phone number changes, your QRIS receipt needs checking, or you want to correct an email on your account.

Live chat privacy help Use the live chat bubble after login when you need a quick privacy check on account data, cookie choices or wallet records. We may ask for your username and recent QRIS reference before changing stored details.

WhatsApp account checks WhatsApp support is available 10:00-22:00 WIB for privacy requests tied to phone changes, login alerts or DANA and OVO receipt matching. We confirm ownership first so another person cannot edit your account.

Email data requests Email us when you need a written privacy request, such as access to your account data or correction of a registered email. Include your username, contact number and the issue you want us to check.

ACCOUNT CARE

How We Protect Your Account Trail

Your privacy settings sit beside the account tools you already use. After login, check Account > Security for password activity, Wallet > History for DANA, OVO, GoPay and QRIS records, and Profile…

Data we collect

We collect account details you enter, login timestamps, device type and wallet references needed for account service. We do not ask for full payment app passwords, and our agents should never request them.

Cookie use

Cookies help remember your session, language choice and security checks on mobile web. You can clear cookies through your browser settings, though you may need to log in again after doing so.

Payment privacy

DANA, OVO, GoPay and QRIS references are stored to match deposits, withdrawals and wallet questions to your account. We keep the record focused on account service, fraud checks and support follow-up.

Account security

Password resets, new-device alerts and repeated login failures can create security logs. These logs help us protect your account, confirm ownership and investigate claims that a session was not yours.

Retention choices

We keep records only for account operation, dispute checks, security review and legal duties. When data is no longer needed for those reasons, we remove it from active account tools where possible.

Change requests

To update your name, phone or email, contact support and prepare proof tied to your account. We compare your request with login and wallet records before editing privacy-sensitive account details.

Privacy Questions Before You Join

Before you open an account, you may want to know what we collect, why we keep it and how to contact us later. These answers focus only on the Privacy Policy for ferarritoto, including account data, payment references, cookies, security logs and your choices. If your case is specific, use live chat or email so we can check your account record directly.

We collect the details needed to create and protect your account, such as username, phone, email, login records and device data. Wallet references from DANA, OVO, GoPay or QRIS may be added when you transact.

We keep payment references so wallet activity can be matched to your account, support cases can be checked, and disputed transactions can be investigated. We do not need your payment app password for this process.

Yes, you can ask for a clear account data summary after we confirm ownership. Send the request through live chat or email with your username, registered phone and a recent wallet reference if available.

Contact support from your logged-in account when possible. We may compare your request with login history, registered username and a recent QRIS, DANA, OVO or GoPay reference before changing privacy-sensitive details.

Cookies mainly support login sessions, language choice and security checks on our pages. You can clear them in your browser settings, but clearing cookies may sign you out and reset saved preferences.

We keep account and payment records for service, security checks, dispute handling and legal duties. When a record is no longer needed for those reasons, we remove it from active account tools where possible.

Use live chat, WhatsApp or email between 10:00-22:00 WIB. Tell us whether you want access, correction or deletion where allowed, and include your username so we can locate the right account.

Privacy Policy for Your Account Data

Contact Us About Your Privacy

How We Protect Your Account Trail

Data we collect

Cookie use

Payment privacy

Account security

Retention choices

Change requests

Privacy Questions Before You Join

01 What personal data do you collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS references?

03 Can I see the data you keep about my account?

04 How do I correct my phone number or email?

05 Do cookies track my account after I leave the site?

06 How long do you keep account and payment data?

07 Who do I contact for a privacy request?

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